AI employee for e-commerce
Turn every shopper into a customer
Recommend products, answer questions, recover carts, and support every order — 24/7.
The online retail challenge
Every delay puts the cart at risk
Shoppers compare, hesitate, and leave when answers take too long.
Cart abandonment
Questions and objections go unanswered before checkout.
Repeated questions
Teams answer the same product and policy questions.
Slow replies
Customers move to another store.
Support load
Order updates consume the day.
Lost inquiries
High-intent shoppers slip away.
Scattered channels
Website and social conversations lack one consistent response.
Meet your AI employee
Your digital sales and support assistant
Guide shoppers from product discovery to post-purchase support while your team focuses on products, customers, and growth.
Commerce capabilities
What your AI employee handles
One assistant for discovery, checkout, orders, and follow-up.
Product recommendations
- Preferences
- Budget
- Size & color
- Shopping goals
Instant customer answers
- Availability
- Shipping
- Returns
- Order status
Customer qualification
- Product interest
- Purchase intent
- Delivery needs
- Contact details
Cart & order assistance
- Cart recovery
- Order tracking
- Order changes
- Returns
Handoff & follow-up
- Human transfer
- Context included
- Post-purchase care
- Repeat engagement
Business impact
More completed carts. Less support pressure.
Connected commerce
Every channel. Your commerce stack.
Meet shoppers where they browse and keep the workflow connected.
Customer channels
Commerce systems
How it works
From visit to purchase
Click each step to see the shopping journey.
A shopper starts with a question
The conversation begins on the website or a social channel.
Why CometaFlow
Built for modern online retail
Commerce-ready automation with a clear path to your human team.
What your team gets
Perfect for
Frequently asked
Everything you need to know
Simple answers about recommendations, support, carts, and integrations.
Yes. It can recommend products using preferences, budget, previous purchases, and shopping goals.
Yes. It answers questions about products, shipping, payments, returns, exchanges, policies, and order status.
Yes. CometaFlow can answer objections and follow up with shoppers who leave products in their cart.
Yes. CometaFlow connects with leading commerce platforms, CRM systems, and custom applications through APIs.
Absolutely. Conversations can transfer to your sales or support team with the customer context included.
Ready to convert more shoppers?
Give every customer an instant answer, guide them to the right products, and keep support moving after checkout.
Book a demo