AI employee for hospitality

AI employee for hotels, restaurants & cafés

Answer guests, support bookings, and manage every channel — 24/7.

24/7 availability Five customer channels Human handoff
CometaFlow AI Employee Online now
Hospitality venue prepared for a guest reservation
Tonight's reservation Birthday dinner for four Table available · 7:30 PM
Hi! Do you have a table for four tonight?
Yes — 7:30 PM and 8:15 PM are available. Which works best?
7:30 PM, please. It is a birthday dinner.
Perfect. I will note the birthday and confirm the details.
Reservation status Table for 4 · 7:30 PM
The hospitality challenge

Hospitality never sleeps

Slow replies cost bookings and put more pressure on staff.

After-hours inquiries

Capture inquiries after closing.

Repetitive questions

Automate common guest questions.

Peak-hour delays

Reply instantly when staff are busy.

Manual reservations

Collect booking details automatically.

Scattered channels

Keep every message in one place.

Staff overload

Free staff for guest-facing work.

Meet your AI employee

A digital front desk that is always ready

CometaFlow handles routine conversations while your team serves guests.

A cheerful catering team standing together outside their workplace Hospitality stays human
Your team focuses on the guest CometaFlow handles the repetitive work.
Digital front desk Answers routine questions.
Personalized assistance Uses your business information.
Seamless human handoff Transfers the full context.
Core capabilities

What your AI employee handles

From the first question to the final handoff.

Reservation assistance

  • Answer booking questions
  • Collect guest details
  • Send bookings to your system

Guest support

  • Availability, hours, and pricing
  • Menus, amenities, and policies
  • Check-in and venue information

Guest qualification

  • Dates, party size, and preferences
  • Budget and contact details
  • Special requests

Upselling opportunities

  • Room and breakfast upgrades
  • Spa, transfers, and events
  • Seasonal offers

Human handoff

Transfer complex requests to staff with the full conversation.

Business impact

More bookings. Less repetitive work.

Faster replies without more pressure on staff.

01 Reply in seconds
02 Capture more reservations
03 Grow direct bookings
04 Reduce repetitive work
05 Improve guest service
06 Never miss an inquiry
Connected hospitality

Every channel. Your existing systems.

Connect every conversation to the tools your team already uses.

Customer channels

One inbox for every conversation.

Website WhatsApp Instagram Facebook Messenger Telegram

Hospitality systems

Connect messages to your workflow.

Hotel PMS Reservation systems CRM platforms Booking software POS systems APIs Custom applications
How it works

From message to reservation

Automate routine steps. Keep staff in control.

Live customer journey

A guest starts the conversation

The inquiry arrives from a connected channel.

Message received Website, WhatsApp, Instagram, Messenger, or Telegram
Why CometaFlow

Built for modern hospitality

Hospitality-trained AI employee
24/7 guest communication
Multi-channel messaging
Reservation support
CRM and PMS integrations
Enterprise-grade security
Perfect for

Every hospitality business

Hotels and resorts
Boutique hotels
Restaurants and cafés
Bars and fine dining
Event venues
Catering companies
Frequently asked questions

Everything you need to know

Can CometaFlow answer guest questions?

Yes. It uses your services, menus, policies, and FAQs.

Can it help with reservations?

Yes. It collects details and connects to your booking process.

Does it work with WhatsApp and Instagram?

Yes, plus Website, Messenger, and Telegram.

Can it integrate with our existing systems?

Yes. It connects with CRM, PMS, booking, POS, and custom APIs.

Can staff take over the conversation?

Yes. Staff can take over anytime with the full context.

Ready to get started?

Deliver faster, smarter guest service

Reply faster, capture more bookings, and free your team.